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About – Heritage Personnel Healthcare
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Ivy Mill Business Centre

Failsworth, Manchester M35 9BG, United Kingdom

+44 790 017 9582

24/7 Customer Support

Monday - Friday

9:00 - 17:30

Heritage Personnel: Empowering Care, Every Day

We are a multi-faceted care provider driven by a single purpose: empowering individuals with complex needs to live fulfilling and independent lives. With experience in Domiciliary Care, Supported Living Services, and Temporary Staffing, we offer tailored solutions in Greater Manchester, ensuring quality care and unwavering support at every stage.

 

Our Services

Experience exceptional care in every form. Heritage Personnel delivers personalized Domiciliary Care for independent living at home, connects you with skilled Temporary Healthcare Professionals, and empowers individuals with tailored Supported Living services. Choose your path to well-being with our trusted solutions.

Domiciliary Care

From daily living assistance to personal care, our dedicated team helps individuals thrive in the comfort of their own homes.

Temporary Staffing

Bridging staffing gaps with compassion and professionalism, we connect care homes, hospitals, and other healthcare providers with highly trained nurses, care assistants, and support workers.

Supported Living Services

Whether in their own sourced property or one of our safe and inclusive settings, we support individuals with personalized care plans that promote independence and community engagement.

Our Core Values

Honesty and Openness

HPL promotes honest and transparent environment both for the people we support and our employees. It is important that as an organisation and employee, we all keep our commitments and be honest and open in terms of sharing information. HPL will be open to different ways of working, different styles, different opinions, and feedback that will move us forward.

Equality and Inclusion

The people we support should receive good and quality care and feel included in the plan of their care package regardless of their culture, religion, age, race, sexual orientation, or disability and this should also apply to our care staff. All employees need to be aware and understand what this means to us, to them, and to others.

Responsibility and Accountability

Willingness to take responsibility is vital. HPL promotes individual accountability and collective responsibility. We value the ability of our staff and organization to honor our commitments to the people we support and to each other, not giving excuses or blaming others.

A Sense Of Identity

We want our clients and employees to have a sense/feeling of belonging. To be able to tolerate and respect each other’s views, strength, and differences.

Trust

Trust brings about commitment, consistency, competence, sincerity, reliability, and integrity. The people we support expect us to understand what is important to them and to keep them safe and we have to ensure we do so at all times to maintain their trust. We place our trust in our employees to represent us and we want them to be able to trust us to support them.

Approachable And Visible

People we support should find us has being available, accessible, and reachable. HPL want to be present for our staff at all challenging times, while also building a connection that resonates and inspires our staff to perform to their best. We want them to be able to approach us without fear and we want to be visible for all to communicate with.

Good Communication

HPL communication at all levels will be open, accurate, and clear, using the appropriate language and method that is understandable to the people we support and the staff team. Good Communication reduces mistakes from miscommunication

Evolving

At HPL, progress never stops. We continuously adapt support and cultivate a dynamic workplace, embracing change for better lives and brighter workdays.

 

Mission Statement

Our Mission

To create a world where individuals with complex needs feel empowered, respected, and supported to reach their full potential.

Our Vision

To be the leading provider of choice for individuals and healthcare organizations seeking exceptional care, innovative solutions, and unwavering commitment to individual well-being.

Contact Us

At Heritage Personnel, we’re passionate about connecting people with amazing opportunities. Whether you’re seeking top talent for your team or searching for your perfect career path, we’re here to guide you every step of the way.

 

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